How City Medical Centre works

From your first message to the result: the steps, what the price includes and how it is fixed

City Medical Centre is a medical centre for plastic surgery, hair transplantation, bariatric surgery and non-surgical joint treatment. You can start from any city: the first steps happen online, and the plan is confirmed before anything is booked.

Steps

Step 1. Send a request

Write to us on WhatsApp or Telegram, or leave a request on any page of the site. Patient coordinators reply 24/7.

Step 2. Share photos and health details

The coordinator asks for the photos and health details the doctor needs. Photos can be sent right in the chat.

Step 3. Get a free doctor assessment

The doctor reviews them and tells you whether the procedure suits you, which method makes sense and what it costs. The first online consultation is free and obliges you to nothing.

Step 4. Confirm the plan, dates and price

The plan, the dates and the final price are confirmed before anything is booked. The price is fixed in the contract.

Step 5. Procedure

Each operation is performed by a surgeon of the relevant specialty, whom you meet at the consultation. For a hair transplant the procedure takes one day under local anaesthesia and you go home the same day.

Step 6. Follow-up

You receive written instructions for the first days after the procedure. For a hair transplant healing takes 0-10 days, growth starts at 3-4 months and the final result shows at 12-18 months; what follow-up each procedure includes is listed on its price page.

How the price is fixed

The doctor names the price after reviewing your photos and details, at the free consultation. It is fixed in the contract. Starting prices for each procedure are on the prices page, in US dollars, with approximate amounts in other currencies.

For a comparison of what drives the price between countries, see Hair transplant cost by country.

Questions

Is the first consultation free?

Yes. The first online consultation and the quote are free and do not oblige you to anything.

How is the price fixed?

The doctor names the final price at the consultation and it is fixed in the contract, with no hidden extras. Starting prices on the site are in US dollars and are indicative, not a public offer.

What does the price include?

What exactly is included - anaesthesia, the hospital stay, dressings, follow-up - is listed on the price page of each procedure. For a hair transplant: the free consultation with the graft count, the FUE or DHI procedure under local anaesthesia in one day, and a lifetime hair-growth guarantee under contract.

How do I contact City Medical Centre?

Through the Telegram bot @citymedicalcentre_contact_bot, WhatsApp +84 366 472 140, the request form on any page, or by email at [email protected].

Please note

Information on this site is not medical advice. There are contraindications; a specialist consultation is required. How we prepare and review medical content: Editorial policy. More about the centre: About us and Our doctors.

Updated: 24 October 2026