City Medical Centre · hair transplant clinicOpen 24/7

City Medical Centre

Hair Transplant in
Mombasa: FUE & DHI

0% instalments

from $367/mo

Consultation and quote — $0.

Real case

Hair transplant: photo of a patient before the operation and 12 months later

before

12 months later

The FUE method: no cuts, no sutures. Grafts and outcome forecast calculated free of charge — before you decide.

Message us on WhatsApp

Free online consultation · Reply within 15 minutes

Find out your price and number of
grafts

Free of charge, no surgery booking required

Message our coordinator

Free online consultation · Reply within 15 minutes

Message us on Telegram

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Hair transplant (hair restoration) in Mombasa: price and key facts

Hair transplant for patients from Mombasa at City Medical Centre starts at KES 285,000 (from $2,200). The first online consultation is free; the doctor names the final price and it is fixed in the contract.

Price
KES 285,000 (from $2,200)
Performed by
Anastasia A. Kolesnik, hair transplant doctor
Anesthesia
local
Stay
one day at the clinic
Final result
12–18 months after surgery
How it works
Send photos on WhatsApp or Telegram, get a free doctor assessment and the price, then confirm the plan and dates before anything is booked.

How it works · Hair transplant prices

Information current as of 5 November 2026

Free online consultation on WhatsApp and Telegram

results

Hair looks like this
8–12 months later

Every case shown is a real CMC patient.

Scalp hair transplant: photo before and 12 months later, 2800 grafts, FUE method

before

12 months later

2,800 grafts

FUE method

Scalp hair transplant: photo before and 12 months later, 3500 grafts, FUE method

before

12 months later

3,500 grafts

FUE method

Scalp hair transplant: photo before and 12 months later, 2600 grafts, FUE method

before

12 months later

2,600 grafts

FUE method

Scalp hair transplant: photo before and 12 months later, 3000 grafts, FUE method

before

12 months later

3,000 grafts

FUE method

Beard transplant: photo before and 12 months later, 2700 grafts, FUE method

before

12 months later

2,700 grafts

FUE method

Scalp hair transplant: photo before and 12 months later, 3300 grafts, FUE method

before

12 months later

3,300 grafts

FUE method

Scalp hair transplant: photo before and 12 months later, 2900 grafts, FUE method

before

12 months later

2,900 grafts

FUE method

Beard transplant: photo before and 12 months later, 2500 grafts, FUE method

before

12 months later

2,500 grafts

FUE method

Scalp hair transplant: photo before and 12 months later, 3400 grafts, FUE method

before

12 months later

3,400 grafts

FUE method

Scalp hair transplant: photo before and 12 months later, 2500 grafts, FUE method

before

12 months later

2,500 grafts

FUE method

Scalp hair transplant: photo before and 12 months later, 3100 grafts, FUE method

before

12 months later

3,100 grafts

FUE method

Scalp hair transplant: photo before and 12 months later, 3600 grafts, FUE method

before

12 months later

3,600 grafts

FUE method

Scalp hair transplant: photo before and 12 months later, 4000 grafts, FUE method

before

12 months later

4,000 grafts

FUE method

Scalp hair transplant: photo before and 12 months later, 3200 grafts, FUE method

before

12 months later

3,200 grafts

FUE method

Scalp hair transplant: photo before and 12 months later, 3000 grafts, FUE method

before

12 months later

3,000 grafts

FUE method

Scalp hair transplant: photo before and 12 months later, 3700 grafts, FUE method

before

12 months later

3,700 grafts

FUE method

Scalp hair transplant: photo before and 12 months later, 2700 grafts, FUE method

before

12 months later

2,700 grafts

FUE method

Scalp hair transplant: photo before and 12 months later, 3800 grafts, FUE method

before

12 months later

3,800 grafts

FUE method

Scalp hair transplant: photo before and 12 months later, 3300 grafts, FUE method

before

12 months later

3,300 grafts

FUE method

Scalp hair transplant: photo before and 12 months later, 2800 grafts, FUE method

before

12 months later

2,800 grafts

FUE method

Scalp hair transplant: photo before and 12 months later, 2500 grafts, FUE method

before

12 months later

2,500 grafts

FUE method

Scalp hair transplant: photo before and 12 months later, 3900 grafts, FUE method

before

12 months later

3,900 grafts

FUE method

Scalp hair transplant: photo before and 12 months later, 3500 grafts, FUE method

before

12 months later

3,500 grafts

FUE method

Scalp hair transplant: photo before and 12 months later, 3800 grafts, FUE method

before

12 months later

3,800 grafts

FUE method

Scalp hair transplant: photo before and 12 months later, 2900 grafts, FUE method

before

12 months later

2,900 grafts

FUE method

Scalp hair transplant: photo before and 12 months later, 3600 grafts, FUE method

before

12 months later

3,600 grafts

FUE method

Scalp hair transplant: photo before and 12 months later, 2600 grafts, FUE method

before

12 months later

2,600 grafts

FUE method

Scalp hair transplant: photo before and 12 months later, 2700 grafts, FUE method

before

12 months later

2,700 grafts

FUE method

Scalp hair transplant: photo before and 12 months later, 3700 grafts, FUE method

before

12 months later

3,700 grafts

FUE method

Scalp hair transplant: photo before and 12 months later, 3200 grafts, FUE method

before

12 months later

3,200 grafts

FUE method

Scalp hair transplant: photo before and 12 months later, 3000 grafts, FUE method

before

12 months later

3,000 grafts

FUE method

Scalp hair transplant: photo before and 12 months later, 2800 grafts, FUE method

before

12 months later

2,800 grafts

FUE method

Scalp hair transplant: photo before and 12 months later, 4000 grafts, FUE method

before

12 months later

4,000 grafts

FUE method

Scalp hair transplant: photo before and 12 months later, 3400 grafts, FUE method

before

12 months later

3,400 grafts

FUE method

Scalp hair transplant: photo before and 12 months later, 2900 grafts, FUE method

before

12 months later

2,900 grafts

FUE method

Scalp hair transplant: photo before and 12 months later, 3100 grafts, FUE method

before

12 months later

3,100 grafts

FUE method

Scalp hair transplant: photo before and 12 months later, 2600 grafts, FUE method

before

12 months later

2,600 grafts

FUE method

Scalp hair transplant: photo before and 12 months later, 3300 grafts, FUE method

before

12 months later

3,300 grafts

FUE method

Scalp hair transplant: photo before and 12 months later, 3900 grafts, FUE method

before

12 months later

3,900 grafts

FUE method

Scalp hair transplant: photo before and 12 months later, 3500 grafts, FUE method

before

12 months later

3,500 grafts

FUE method

Scalp hair transplant: photo before and 12 months later, 2700 grafts, FUE method

before

12 months later

2,700 grafts

FUE method

Scalp hair transplant: photo before and 12 months later, 3800 grafts, FUE method

before

12 months later

3,800 grafts

FUE method

Scalp hair transplant: photo before and 12 months later, 3200 grafts, FUE method

before

12 months later

3,200 grafts

FUE method

Scalp hair transplant: photo before and 12 months later, 3000 grafts, FUE method

before

12 months later

3,000 grafts

FUE method

Scalp hair transplant: photo before and 12 months later, 2800 grafts, FUE method

before

12 months later

2,800 grafts

FUE method

Scalp hair transplant: photo before and 12 months later, 3100 grafts, FUE method

before

12 months later

3,100 grafts

FUE method

Scalp hair transplant: photo before and 12 months later, 3600 grafts, FUE method

before

12 months later

3,600 grafts

FUE method

Comparison

Hair transplant methods
FUE and DHI

We work with three graft transfer technologies: classic FUE, suture-free DHI and a combined protocol. Compare the implantation technique, tissue trauma and graft survival to choose your method with open eyes.

FUE

Classic technique without incisions or stitches

Hair transplant with the FUE method
Discount through November's end

$2,200

$2,700

Graft implantation technique

Forceps

Graft trauma

Minimal

A natural angle for hair

Natural

Graft survival

98–100%

Suitable for

Androgenetic alopecia

DHI

Stitch-free implantation with a Choi pen

Hair transplant with the DHI method
Discount through November's end

$2,500

$2,900

Graft implantation technique

DHI, a Choi implanter

Graft trauma

Minimal

A natural angle for hair

Natural

Graft survival

98–100%

Suitable for

Densification

Combined DHI/FUE

FUE for extraction, DHI implant

Combined DHI and FUE protocol
Discount through November's end

$2,700

$2,900

Graft implantation technique

FUE extraction with DHI implant

Graft trauma

Minimal

A natural angle for hair

Natural

Graft survival

98–100%

Suitable for

Densification for androgenetic alopecia

The survival and trauma numbers are averaged per method and act as a guide: exact values depend on the transplant area and the patient's individual features, and the doctor specifies them at the consultation.

Book a consultation

How hair transplants really work: experts and patient stories

Video about hair transplants at City Medical Centre, clip 1
Video about hair transplants at City Medical Centre, clip 2
Video about hair transplants at City Medical Centre, clip 3
Video about hair transplants at City Medical Centre, clip 4
Video about hair transplants at City Medical Centre, clip 5
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Video about hair transplants at City Medical Centre, clip 8
Video about hair transplants at City Medical Centre, clip 9
Video about hair transplants at City Medical Centre, clip 10
Video about hair transplants at City Medical Centre, clip 11
Video about hair transplants at City Medical Centre, clip 12
Video about hair transplants at City Medical Centre, clip 13
Video about hair transplants at City Medical Centre, clip 14
Video about hair transplants at City Medical Centre, clip 16
Video about hair transplants at City Medical Centre, clip 17
Video about hair transplants at City Medical Centre, clip 18
Video about hair transplants at City Medical Centre, clip 19
Video about hair transplants at City Medical Centre, clip 20
Book a consultation

about the clinic

Clinic, where you
will feel settled

Modern equipment, comfortable rooms, care for each patient

The City Medical Centre team with a patient after a hair transplant

Contact us in whichever way suits you

We will reply to your questions and choose a consultation time that suits you

Message us on Telegram Message us on WhatsApp Choose a messenger

A transplant is not for everyone

If an operation is not needed for your case, the doctor will say so right at the consultation — and you will not waste your money. Below are the conditions where a transplant works.

A man with bald patches at a consultation: a case where a hair transplant helps

Where a transplant helps

  • Androgenetic or diffuse alopecia
  • Bald patches and a receding hairline
  • A high hairline
  • Insufficient hair density
  • Genetic traits of hair growth
  • Damage caused by a burn or injury
  • Hair loss from illness
  • Shedding from a hormonal imbalance

Not sure which group you are in?

Leave your number. A coordinator asks for photos in a messenger, the doctor looks and says if a transplant helps. Free, no surgery booking.

A doctor looking at a photo of a thinning area on a phone
Find out if it suits me

services

You learn the price
before the surgery

The grafts are counted at the free consultation, the cost is quoted and fixed in the contract.

Discount through November's end

FUE method

suture-free graft extraction

Hair transplant with the FUE method — operating room at City Medical Centre

$2,200$2,700

or $367/mo — 0% instalments for 6 months

Lock in the price
Discount through November's end

DHI method

implantation without channels

Hair transplant with the DHI method and a Choi pen — operating room at City Medical Centre

$2,500$2,900

or $417/mo — 0% instalments for 6 months

Lock in the price
Discount through November's end

DHI+FUE combo method

combined technique

Combined DHI and FUE hair transplant — operating room at City Medical Centre

$2,700$2,900

or $450/mo — 0% instalments for 6 months

Lock in the price
Discount through November's end

Other services

Initial consultationFree
Eyebrow transplant, FUE$1,700$1,600
Beard transplant, FUEinstalments $467/mo$3,000$2,800
Hair trichopigmentation$2,000$1,700
PRP therapy / session$200
Lock in the price

all included

What is included
in $2,200

From preparation for surgery to follow-up at 12 months.

Growth guarantee, lifelong
Instalments available

No surprises in the bill on the day of surgery.

two more areas

Beard and eyebrow
transplants

A hair transplant is not about the scalp alone. Same grafts from the back of the head, the same FUE method — only the area changes.

Beard transplant

The FUE method, no incisions used

A surgeon marking the beard line before a transplant at City Medical Centre

Grafts taken from the back of the head, the donor area, move through micro-punctures of about 1 mm, with no scars left. The doctor discusses the shape with you before the operation, taking your facial features into account. The hair grows for life once transplanted; the beard can be trimmed and styled as usual.

$2,800$3,000

or $467/mo — 0% instalments for 6 months

Lock in the price

Eyebrow transplant

The FUE method, no incisions used

A surgeon marking the eyebrow shape before a transplant at City Medical Centre

The surgeon draws the eyebrow shape right at the initial consultation: you look through references together and the design takes your facial features into account. Hairs are implanted at the right angle, so the eyebrows look natural. It also helps when years of plucking stopped the growth.

$1,600$1,700

an outpatient procedure under local anaesthesia

Lock in the price

Check your price and number of grafts

The doctor will assess the donor area, count the grafts and show what result is achievable in your case. The cost is named at the consultation and fixed in the contract.

Operating room at City Medical Centre

Message our coordinator

Free online consultation · Reply within 15 minutes

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Process

A day at the clinic —
and home you go

Modern equipment, comfortable rooms, care for each patient

Initial consultation — hair transplant at City Medical Centre
1

Initial consultation

For patients in Mombasa, the journey starts with a free consultation that covers FUE and DHI, answers questions, and produces an individual surgical plan.

Booking the surgery date
2

Setting the surgery date

Once you're ready, the surgery date is reserved with a deposit, paid either by card at the clinic or online, and the terms are fixed in a medical services contract.

Preparing for the hair transplant — hair transplant at City Medical Centre
3

Preparing for the hair transplant

This step ensures you're ready for surgery: the clinic supplies a list of required tests and clear instructions for completing them.

Anaesthesia – a painless hair transplant — hair transplant at City Medical Centre
4

Anaesthesia, so the surgery is painless

Because local anaesthesia is used, patients in Mombasa experience no pain during the operation.

Harvesting grafts for the hair transplant — hair transplant at City Medical Centre
5

Harvesting grafts for the hair transplant

The surgeon collects grafts from the donor zone, back of the head or temples, without leaving stitches.

Implanting grafts into the area of alopecia — hair transplant at City Medical Centre
6

Implanting grafts into the area of alopecia

Surgeons carefully implant the grafts into the balding zone.

Recovery after the transplant procedure — hair transplant at City Medical Centre
7

Healing after the transplant procedure

For patients in Mombasa, the clinic supplies everything necessary plus complete instructions to recover quickly.

Healing after a hair transplant, 0-10 days
8

0-10 days — Healing

Crusts come off, swelling goes down, and the area gradually recovers

Shedding of the transplanted hairs after a hair transplant, 2-4 weeks
9

2-4 weeks — The transplanted hair sheds

A normal stage. Only the hairs fall, the follicles stay in place

Growth begins after a hair transplant, 3-4 months
10

3-4 months — Growth starts

Gradually new hairs appear and the result shows

Visible density after a hair transplant, 6-9 months
11

6-9 months — Visible density

The hair is thicker now, the main volume and contour are visible

Final result after a hair transplant, 12-18 months
12

12-18 months — Last result

Your final density and natural hairline take shape

At the consultation you learn how many grafts you personally need, and the doctor explains how the transplant will go

A doctor's appointment at City Medical Centre

Free, before the operation, with no obligations.

Book a consultation

doctors

Specialists

Kristina A. Tropina, assistant

Kristina A. Tropina

Assistant

9 years of experience

At the consultation it is the operating doctor you speak with.

The doctor will assess your donor zone, count the grafts and say what result is achievable.

Book a consultation

coordinators

Clinic coordinators

A personal coordinator guides you from your first enquiry all the way to recovery.

Svetlana, patient care specialist

Svetlana

Patient care specialist

Will stay with you before and after surgery

Will help with documents and appointments

Ekaterina, patient care specialist

Ekaterina

Patient care specialist

Will stay with you before and after surgery

Will help with documents and appointments

Maria, patient care specialist

Maria

Patient care specialist

Will stay with you before and after surgery

Will help with documents and appointments

Yulia, patient care specialist

Yulia

Patient care specialist

Will stay with you before and after surgery

Will help with documents and appointments

How it actually
happens

How a hair transplant goes, clip 1
How a hair transplant goes, clip 2
A City Medical Centre patient story
A City Medical Centre patient story
A City Medical Centre patient story
A City Medical Centre patient story
A City Medical Centre patient story
A City Medical Centre patient story
A City Medical Centre patient story
A City Medical Centre patient story
A City Medical Centre patient story
A City Medical Centre patient story
A City Medical Centre patient story

Want the same — get a free consultation

We will reply to your questions and choose a consultation time that suits you

Message us on Telegram Message us on WhatsApp Choose a messenger

Reviews

Patient reviews

  • ★★★★★
    Sang Tran
    I was having trouble with my hair. I came here and got a hair transplant. The results was awesome thank you

    Review on Google

  • ★★★★★
    Илья Вячеславович
    І experienced hair loss due to COVID and turned to this clinic; they helped me and performed a hair transplant, moving hair from the back of my head to my temples. Thank you.

    Review on Google

  • ★★★★★
    ilya svyatoslavovich
    I traveled to City Medical Centre, where they helped me overcome hair loss through a transplant to the balding areas of my scalp. I am grateful to the doctors for performing the procedure painlessly.

    Review on Google

  • ★★★★★
    Мансур Касанбаев
    I am sharing my experience, because before the operation I went through a pile of reviews myself and was looking for real stories. I had a beard transplant six months ago. Honestly, in the first days after the procedure I felt a little jittery: my face looked unfamiliar, there was slight swelling and small scabs. In the first couple of months the hair partly fell out, as the doctor had warned. But now the result truly makes me very happy) From about the 4th month active, even growth began. The transplanted hair took very well, the beard now looks as natural as possible, no bald patches are left. The beard became much thicker and denser, with the shape I had thought about for a long time. All in all, I recommend the clinic, the doctor was polite and explained everything 👍 The result is definitely worth it!

    Review on Google

  • ★★★★★
    Dinh Nguyen
    I traveled to this clinic and do hair transplant, very good quality and cheap. Good doctors

    Review on Google

  • ★★★★★
    Hải Cao
    I do hair transplant here very good doctors!!

    Review on Google

Frequent questions

We tell what people
ask before booking

People often say hair implants, but no artificial hair is used. In a hair transplant the doctor moves your own follicles (grafts) from the donor area to thinning or bald areas using FUE or DHI.

City Medical Centre doctors

Yes. City Medical Centre accepts patients from other cities and countries, and an online consultation is available before you decide.

The base prices are $2,200 (≈ KES 285,000) (FUE), $2,500 (≈ KES 325,000) (DHI) and $2,700 (≈ KES 350,000) (combined). The precise cost is determined at a free consultation and graft count, then fixed in your contract.

The surgery takes a single day, and you go home the same day.

It helps with stable pattern hair loss and a receding hairline when there are enough donor grafts. Some types of alopecia need treatment first; the doctor checks this at the consultation.

No — local anaesthesia keeps the whole procedure pain-free.

In FUE, grafts are harvested with a tweezer, no cuts or stitches involved. In DHI, a Choi pen implants grafts without opening channels first. The combined method pairs FUE harvesting with DHI implantation.

The doctor calculates the exact number of grafts at a free consultation, based on your donor area.

Healing runs 0–10 days, followed by normal hair shedding at 2–4 weeks. Growth kicks in at 3–4 months, thickens by 6–9 months, and reaches its final result at 12–18 months.

The clinic provides a lifetime guarantee on hair growth, stated in the contract.

All of it can be checked
before you pay

The clinic has a medical licence and provides care to the standards and clinical guidelines

under Ministry of Health.

Diploma of a City Medical Centre doctor
Certificate of a City Medical Centre doctor

Diplomas and certificates of the doctors at the surgery

View the documents

AKC POMOSHCH LLC

the firm's legal entity

1057746096924

OGRN

7728536872

INN

Residents of Mombasa: the procedure explained simply

The method suits a patient in Mombasa because it asks so little: FUE and DHI, no cuts, no stitches, local anaesthesia and one day of your time. Graft survival is 98-100 %, and a price from $2,200 (≈ KES 285,000) is put into the contract after a free count of the grafts.

The first step for a resident of Mombasa costs nothing and happens online: you send photos of the thinning area, the doctor examines them and counts the grafts. The clinic answers 24/7, which falls inside your own waking hours.

Healing is a matter of 0-10 days, the transplanted hairs shed at 2-4 weeks and that is expected, growth resumes at 3-4 months, density is obvious at 6-9 and the result is complete at 12-18. The clinic checks in at 1, 3, 6, 9 and 12 months by photo, and the growth guarantee lasts a lifetime.

Hair Transplant in Mombasa: price and what is included

Prices are in US dollars; the amount in brackets is an approximate conversion to KES at the rate of 02.10.2026. The final price is fixed in your contract.

By messaging us, you agree to our Privacy Policy

Stories of Well-Known People

Public accounts from well-known people about the operation: hair transplant.

Written by Anastasia A. Kolesnik, plastic surgeon, hair transplant doctor

Medically reviewed by Ellina V. Goncharova, dermatovenereologist, trichologist, surgeon. Review date:

Sources and further reading

  1. NHS — Hair transplant
  2. American Academy of Dermatology — Hair loss: hair transplants
  3. International Society of Hair Restoration Surgery (ISHRS) — Treatments for hair loss
  4. PubMed / NCBI — Follicular Unit Extraction for Hair Transplantation: An Update (Actas Dermosifiliogr, 2017)
  5. PubMed / NCBI — Donor site healing in follicular unit extraction hair transplantation (Cell Mol Biol, 2025)

How we prepare and review medical content · Medical disclaimer

A transplant quote, read line by line before any deposit

Mombasa had 1,208,333 residents at the 2019 census, and anyone weighing a hair transplant first meets it as a number on a screen. A number alone says very little. What gives it meaning is the list printed beneath it, so ask for that list in writing before a deposit comes into the conversation, and keep it next to anything you are offered elsewhere.

Aftercare is where quotes differ most, so test it with concrete questions. Who changes the dressings in the first days, and who answers a worried message at night? How many scheduled reviews fall inside the first year, and does the surgeon attend them? What happens to the deposit if you decide not to go ahead? Write each answer next to its question. When a quote omits an item, ask whether it is free, charged separately or not offered at all.

Ask next which method the quote assumes. FUE takes grafts out with forceps and needs neither incisions nor stitches. DHI implants each graft straight from a Choi pen, so channels are not opened first. The combined protocol marries the two, extracting by FUE and placing by DHI, for densification. The name on the paper should match what the doctor advised for your case, and should not be left for the morning of the operation.

Then ask what fixes the final sum. Here the figure appears after the doctor has counted your grafts at the free consultation, and it goes into the contract. If instalments are on offer, put their terms on a line of their own. A number that lives only in a chat is hard to defend against a later bill.

Hold any rival quote against this list. The clinic's sum covers dressings and healing checks, a care plan for the transplanted and donor areas, guidance on washing, sleep and headwear, a plan for returning to sport and hair care, contact with a personal coordinator, and post-operative checks at 1, 3, 6, 9 and 12 months.

What the Kenya Medical Practitioners and Dentists Council register can tell you, and what it leaves out

The Council states its mission as regulating the training and practice of medicine and dentistry through registration, licensing and inspections. Its website offers a search for a practitioner, to find out whether a doctor is registered and duly licensed to practise in the current year, and a separate search for a health facility.

Licences are renewed every year under section 14(1) of the Medical Practitioners and Dentists Act, so an entry from last year proves less than an entry showing the present one. The Council can also recognise a registered practitioner as a specialist or subspecialist in a recognised field and publishes its list of recognised specialties and subspecialties. That gives you a precise question for the clinic: which recognition does the doctor who will operate on me hold?

A practical routine takes five minutes. Should a surgeon be described to you as registered in Kenya, take the full name exactly as the coordinator gives it, run it through the practitioner search, and note what the entry shows and for which year. If the search comes back empty, send one more message and wait for a written answer before anything else happens.

Registration has limits, and it helps to know them. It says nothing about how many transplants a doctor has done or how they turned out. For that, ask who maps the donor area, who performs the extraction and who does the implantation, and whether the person you speak to before the day is the person holding the instruments. The clinic invites you to check everything before paying, doctors' diplomas and certificates included. Take it up on that.

Two columns, honestly read: who a transplant helps and who is told to wait

A trustworthy consultation may end with a polite no. According to the clinic, plenty of people are better off without a transplant, and the doctor says so aloud, which keeps your money in your pocket. The reasons that justify going ahead are androgenetic or diffuse alopecia, and bald areas with a receding frontal edge.

The written contraindications span psychiatric, cancer-related, cardiac, neurological, metabolic and infectious conditions, an intolerance to anaesthetics, a pacemaker, a history of pulmonary embolism and being under 18. The same column also names insufficient hair density, a high frontal edge, genetic traits of hair growth, damage from a burn or injury, and shedding after an illness or from a hormonal imbalance. Do not try to place yourself in a column alone: ask the clinic for the full wording, and for a written statement of which lines, if any, concern you.

Three questions open a consultation well. What is my diagnosis, in the doctor's words? Which method do you recommend for it, and what is the reason? And what would you advise if I decided against surgery altogether? The answers matter less than their steadiness. If the same question gets a different answer when you ask it in a different way, mark the line and ask again.

Certainty about eligibility is not a condition for writing. The first step is free, books nothing and needs no visit: send photographs, and a doctor tells you whether a transplant would help.

The first message: what to attach and what a proper reply contains

Photographs of the areas where hair has thinned are the core of the message, and a phone number is the only other thing the clinic asks for; it lets the coordinator call back at any hour. Replies come around the clock on WhatsApp and Telegram, and the first one normally arrives within 15 minutes.

A reply worth keeping has four parts. First comes the doctor's view on whether a transplant would help you. Second, a method with its reasons. Third, the next step, which is a graft count made from your donor area at the back of the head or the temples. Fourth, the name of whoever will operate. If one of the four is missing, ask for it.

A chat window has its uses and its limits. It can give you a first impression of whether a transplant is realistic for you, of the method that looks likely, of what the contract will say and of the tests you will be asked to do. What it cannot do is stand in for the doctor's own examination of the donor zone, since the graft count is built on that examination.

Ask what must be done before the operating day. The clinic says it lists the necessary tests and explains how to complete them, so request that list as a document, not a remark, and file it with the quote. Ask too whether any test has a shelf life, so you do not repeat it.

Using five follow-up checks as your own record

Growth is slow, and memory of month two is unreliable. The clinic's stages give firmer ground. The first ten days bring crusts and swelling. In the second to fourth week the transplanted hairs drop out while the follicles stay put, and that is expected. New hairs show from about the third or fourth month, thickness is judged from the sixth to the ninth, and the settled result from the twelfth to the eighteenth.

Five scheduled checks, the first at one month and the last at twelve, can go into your calendar on the day of surgery. Before each, photograph the same areas from the same angles, date the files and send them to your coordinator. If you cannot tell whether what you see is the expected shedding, a dated picture gives a doctor something concrete to look at.

Keep a short note after each check: what was said, what you were told about washing, sleep and headwear, and the question you forgot to ask. In month five, when nothing seems to have happened yet, you will have a plain record to read instead of an impression.

What does the Council's practitioner search actually show?

Whether the doctor is registered and duly licensed to practise in the current year. The facility search does the same for a health facility in Kenya.

Does a registered doctor mean an experienced transplant surgeon?

Not by itself. Registration confirms the right to practise, and the Council's list of recognised specialties covers the question of specialist recognition. Experience is a separate question, so ask who plans, who extracts and who implants.

Can I ask to see diplomas before paying anything?

Yes, the clinic says you can check everything first, including licence, diplomas and certificates. Ask early and in writing, so the reply sits in your folder.

What if the doctor advises against a transplant?

Treat it as a useful answer, not a failure. A doctor who declines to operate has told you something real about your case, and has spared you a procedure that would not help.

How do I compare an FUE quote with a DHI quote?

Do not compare totals alone. Put the inclusions side by side, then ask what each method means for extraction, implantation and the graft count in your case, and get the answer in writing.

How do I keep the preparation list from getting lost?

Ask the coordinator to send it as a document, put it beside the quote and the contract, and tick items off as results arrive.

Who is in touch with me between the follow-up checks?

Your personal coordinator, who accompanies you from the first enquiry through recovery, answers round the clock and receives your photos as things change.